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Patient empowerment strategies for a safety net
Marie Wolff1, Ross Spens, Staci Young
1Center for Healthy Communities, Department of Family and Community Medicine, Medical College of Wisconsin, Milwaukee, WI, USA.
Abstract:
The Milwaukee County General Assistance Medical Program implemented strategies to improve the delivery of care to its patients that include patient education and a Nurse Telephone Line. The partnership between a county-funded program and an academic health center has been very productive and resulted in improvements to the program that benefit underserved patients. The outcomes of these educational strategies are described.
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