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Hearing aid troubleshooting based on patients' descriptions.

Lorienne M Jenstad1, Dianne J Van Tasell, Chiquita Ewert

  • 1National Centre for Audiology, School of Communication Sciences and Disorders, University of Western Ontario, London, ON, Canada. lmj3@u.washington.edu

Journal of the American Academy of Audiology
|November 19, 2003
PubMed
Summary

Patients describe hearing aid fitting issues using specific terms. Experts agreed on troubleshooting methods for these common hearing aid problems, leading to an expert system for fine-tuning.

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Area of Science:

  • Audiology
  • Hearing Science
  • Biomedical Engineering

Background:

  • Hearing aid fitting problems are frequently reported by patients.
  • A standardized vocabulary of patient-reported issues is needed for effective troubleshooting.

Purpose of the Study:

  • To identify common patient-reported terms for hearing aid fitting problems.
  • To determine expert audiologists' troubleshooting methods for these issues.
  • To develop an expert system for optimizing hearing aid fittings.

Main Methods:

  • Survey of clinical audiologists to collect patient terminology.
  • Survey of hearing aid fitting experts on troubleshooting strategies.
  • Principal components analysis of expert responses.

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Main Results:

  • A vocabulary of 40 frequently reported terms was established.
  • High agreement among 24 experts on troubleshooting approaches.
  • Ten principal components explained 90.8% of the variance in expert methods.

Conclusions:

  • The identified terms and expert methods can form an expert system.
  • This system can enhance the fine-tuning of hearing aid fittings.
  • Improved patient satisfaction through systematic troubleshooting is anticipated.