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Building working relationships with providers.

Randal P McDonough1, William R Doucette

  • 1University of Iowa College of Pharmacy, Iowa City, USA.

Journal of the American Pharmacists Association : Japha
|November 25, 2003
PubMed
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Pharmacists can improve patient care and practice success by building strong professional collaborations with physicians. The five-stage Collaboration, Working, and Relationship (CWR) model guides pharmacists in developing these essential physician partnerships.

Area of Science:

  • Pharmacy Practice
  • Interprofessional Collaboration
  • Healthcare Management

Background:

  • Physician-pharmacist collaborations enhance patient outcomes and mutual practice benefits.
  • Developing professional relationships requires proactive engagement from pharmacists.
  • Tailoring services to community physician needs is crucial for successful partnerships.

Framework:

  • The five-stage Collaboration, Working, and Relationship (CWR) model offers a structured approach.
  • This model guides pharmacists in systematically advancing their professional relationships with physicians.
  • It emphasizes a progressive development of interprofessional ties.

Implementation:

  • Pharmacists should take the initiative to establish and nurture connections.

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  • Services must be customized to meet the specific needs of local physicians.
  • Consistent communication and demonstrated value are key to building trust.

    • Implications:

    • Established collaborations can lead to formal agreements like Collaborative Practice Agreements (CPAs).
    • CPAs can elevate the pharmacy's professional image and standing.
    • These partnerships contribute to a more stable and predictable patient base for the pharmacy.