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Paediatric inter-facility transport: the parents' perspective
1Paediatric Critical Care Unit, British Columbia's Children's Hospital, Vancouver.
Insights
Families using paediatric transport services appreciate the care but face significant financial and logistical challenges. Further research is needed to address these family support issues.
Area of Science:
- Pediatric critical care
- Healthcare access
- Family-centered care
Background:
- Inter-facility paediatric transport is crucial for accessing specialized tertiary care.
- Families incur significant burdens during these transfers.
- Understanding these burdens is essential for improving patient and family support.
Purpose of the Study:
- To evaluate the impact of inter-facility paediatric transport on families.
- To identify challenges faced by families during paediatric transfers.
- To inform improvements in family support services.
Main Methods:
- A telephone survey was conducted.
- 54 families who experienced inter-facility paediatric transport were surveyed.
- Data on family experiences and challenges were collected.
Main Results:
- Most families expressed appreciation for the transport service and attendant expertise.
- Significant challenges were reported, including financial difficulties, childcare needs, travel, and accommodation issues.
- Families not accompanying the child, living far away, or not using hospital accommodation faced the most problems.
Conclusions:
- While paediatric transport services are valued, substantial family-related problems persist.
- Targeted interventions are needed to mitigate financial and logistical burdens for families.
- Further research should explore solutions to enhance family support during paediatric transfers.
Abstract:
A telephone survey was conducted to evaluate the impact on families of inter-facility paediatric transport to a tertiary care centre. The 54 families who responded were almost unanimous in their appreciation of the transport service and the expertise of the attendants. However, many experienced problems, including finances, child care, travel arrangements and accommodation. Most problems were encountered by those who did not accompany the child in the transport vehicle, lived at a distance so that they could not commute and did not use hospital accommodation. Further research is suggested to assess the extent of the problems families face and to determine appropriate solutions.
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