A survey on critical qualities and information sources on products purchased to the radiology department

A survey on critical product qualities and sources of information on contrast media, CT and ultrasound machines, X-ray laboratories, angiography catheters and film was completed by 79% of the heads of radiology departments at Swedish hospitals. The respondents were asked to rank in order of preference as important information sources; own experience, opinions of colleagues, influence by sales representatives at the hospital or outside, fairs, congresses and scientific articles. The qualities of contrast media to rank were; low frequency of serious side-effects, low frequency of patient discomfort, easiness to handle, package size and price. For the other products technical performance, terms of delivery, terms of maintenance and price were ranked. Most important for contrast media was low frequency of serious side-effects and for the other products it was technical performance. The most important source of information regarding all products was the experience of the radiologist himself. In conclusion; high quality of the products and, safety and comfort of the patients are favoured over low price.