From attitude formation to behavioral response in organ donation: using marketing to increase consent rates
Alicia Aldridge1, Bonnie Guy, Susan Roggenkamp
1Appalachian State University, Boone, NC 28608, USA. ALICIA@appstate.edu
Abstract:
This article presents a theoretical analysis of attitude formation and the relationship to stated behavioral intentions as it relates to the decision to donate organs. This analysis reveals the presence of three distinct paths to behavior of potential donors, groups differing in their involvement with organ donation. Promotional objectives and campaign strategies designed to influence attitudes and behaviors should differ according to the behavioral path in operation and the involvement of the audience. Mass media campaigns are likely to reach high involvement groups only. Therefore, personal selling, underutilized in previous donation campaigns, should be brought into the donation strategy to appeal to low involvement groups. By recognizing differences in audience involvement and implementing different strategies, overall donation rates could substantially increase.
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