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A toolbox of technical supports for nurses new to Web learning
C E Cragg1, Jennie Humbert, Suzanne Doucette
1School of Nursing, University of Ottawa, 451 Smyth Rd, Ottawa, ON, Canada K1H 8M5. bcragg@uottawa.ca
This study outlines strategies for online Nurse Practitioner (NP) programs to enhance technical proficiency for learners and faculty. It details a developed and evaluated "toolbox" of support methods for internet-based education.
Area of Science:
- Online Education
- Nursing Informatics
- Distance Learning
Background:
- The increasing reliance on internet-based education in healthcare programs necessitates robust technical support.
- Nurse Practitioner (NP) programs face unique challenges in equipping learners and faculty with essential digital competencies.
- Effective technical skill development is crucial for successful online learning outcomes in NP education.
Purpose of the Study:
- To describe strategies for improving technical proficiency among students and faculty in an online Nurse Practitioner program.
- To detail the components and evolution of a technical support "toolbox" for internet-based education.
- To present the development and evaluation of a systematic approach to technical skill enhancement.
Main Methods:
- Systematic development and iterative refinement of a comprehensive "toolbox" of technical support strategies.
- Inclusion of diverse resources and training modules tailored for online learning environments.
- Evaluation of the toolbox's effectiveness in enhancing user comfort and proficiency with necessary technologies.
Main Results:
- The developed "toolbox" provides a structured approach to address technical skill gaps in online NP education.
- Strategies evolved over time, incorporating user feedback and technological advancements.
- The project demonstrated a systematic method for evaluating the impact of support interventions.
Conclusions:
- A well-defined and evolving "toolbox" of technical support strategies is essential for successful online Nurse Practitioner programs.
- Systematic development and evaluation are key to ensuring the efficacy of technical training in distance education.
- Investing in accessible and comprehensive technical support enhances the online learning experience for both students and educators.
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