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Related Experiment Videos

[Sheltering: whose responsibility is it? An experience report].

Aline Corrêa de Souza1, Marta Julia Marques Lopes

  • 1Residência Integrada em Saúde Coletiva, Escola de Saúde Pública, RS. souzalinec@ibest.com.br

Revista Gaucha De Enfermagem
|April 29, 2004
PubMed
Summary

This study explores user sheltering in basic health units, emphasizing health education to foster better patient relations. Nurses are identified as key professionals for this integral care approach.

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Area of Science:

  • Public Health
  • Health Services Management
  • Nursing

Context:

  • Focuses on the organization of health services for user reception and demand management within basic health units.
  • Highlights the experience gained during the Integrated Residency Program in Collective Health at the Public Health School in Porto Alegre/RS.
  • Examines the concept of 'sheltering' as a structured approach to user care, distinct from emergency room dynamics.

Purpose:

  • To analyze the concept and practice of user sheltering in primary healthcare settings.
  • To reflect on the role of health education processes in shaping user-provider relationships.
  • To identify the nursing professional as central to implementing effective sheltering strategies.

Summary:

  • User sheltering involves organizing health services to meet patient demands through health education, fostering a more relational approach.

Related Experiment Videos

  • This model contrasts with traditional emergency room interactions, aiming for continuity and better user engagement.
  • The study posits nurses, with their background in collective and integral care, are ideally suited to lead sheltering initiatives.

    • Impact:

    • Suggests a framework for improving user experience and service delivery in basic health units.
    • Underscores the importance of nursing leadership in patient-centered care models.
    • Provides insights for public health policy and professional training in collective health settings.