Stopping the word war

Area of Science:

• Nursing
• Healthcare Management
• Psychology

Background:

• Interprofessional conflict and anger are prevalent in healthcare settings.
• This phenomenon negatively impacts team dynamics, patient care, and staff well-being.
• Understanding the root causes is crucial for developing effective interventions.

Purpose of the Study:

• To investigate the underlying factors contributing to interdisciplinary anger in nursing.
• To develop and evaluate educational strategies aimed at equipping nurses with skills to de-escalate and prevent anger within interprofessional teams.

Main Methods:

• A mixed-methods approach was employed, combining surveys and qualitative interviews with nursing staff.
• Intervention group received targeted anger management and communication skills training.
• Control group received standard professional development training.

Main Results:

• Nurses receiving the intervention reported significantly lower levels of anger and improved conflict resolution skills.
• Qualitative data revealed enhanced communication and a more positive interdisciplinary environment.
• A reduction in reported incidents of workplace anger was observed in the intervention group.

Conclusions:

• Targeted educational interventions can effectively reduce interdisciplinary anger among nurses.
• Empowering nurses with specific communication and de-escalation techniques fosters a healthier work environment.
• Addressing interdisciplinary anger is essential for improving patient safety and nursing job satisfaction.