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The effects of continuing medical education credits on physician response rates to a mailed questionnaire
Mary McGrae McDermott1, Philip Greenland, Elizabeth A Hahn
1Department of Medicine, Feinberg School of Medicine, Northwestern University, USA.
Insights
Offering Continuing Medical Education (CME) credit and a five-dollar bill significantly boosted physician survey response rates. This combined incentive effectively motivated both surgeons and non-surgeons to complete mailed questionnaires.
Area of Science:
- Medical Education Research
- Survey Methodology
- Health Services Research
Background:
- Physician surveys are crucial for research but often suffer from low response rates.
- Mailed questionnaires present unique challenges in engaging busy medical professionals.
- Effective strategies are needed to improve participation in physician surveys.
Purpose of the Study:
- To evaluate the impact of Continuing Medical Education (CME) credit and a monetary incentive on physician survey response rates.
- To determine if these incentives improve questionnaire completion rates among different physician specialties.
- To assess the effectiveness of combined incentives in mailed survey research.
Main Methods:
- A randomized study involving 1,314 non-surgeons and 264 vascular surgeons from the AMA database.
- Two distinct mailings with combined CME credit and a five-dollar bill were sent to non-respondents.
- Response and completion rates were compared before and after the incentive interventions.
Main Results:
- For non-surgeons, response rates increased from 26.5% to 30.2% after incentives.
- For surgeons, response rates increased from 39% to 32.7% after incentives.
- The combined incentive proved effective in motivating participation across physician groups.
Conclusions:
- Offering CME credit alongside a small monetary incentive is a successful strategy for increasing physician survey participation.
- These combined incentives significantly enhance response and completion rates for mailed questionnaires.
- The findings provide valuable insights for designing future physician-based research studies.
Abstract:
This study investigated whether the opportunity to obtain Continuing Medical Education (CME) credit together with a five-dollar bill increased response rates and questionnaire completion rates in a physician survey involving mailed questionnaires. One thousand, three hundred and fourteen cardiologists, family practitioners, general internists (non-surgeons) and 264 vascular surgeons randomly identified from the American Medical Association database participated. After two, of up to four, questionnaire mailings, the opportunity to obtain CME credit and a five-dollar bill were included with questionnaire mailings. Among non-surgeons, 26.5% responded to pre-incentive mailings and 30.2% of those initially unresponsive replied after the interventions. Among surgeons, 39% responded to pre-incentive mailings and 32.7% of those initially unresponsive replied after the interventions. In conclusion, the opportunity to receive CME credit combined with a small monetary incentive is an effective motivation for physicians participating in a study involving mailed questionnaires.