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Conducting sensitive patient interviews.

Bob Price1

  • 1RCN Institute, London. bob.price@rcn.org.uk

Nursing Standard (Royal College of Nursing (Great Britain) : 1987)
|June 18, 2004
PubMed
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Nurses often conduct sensitive interviews. This article details principles for effective sensitive interviewing and introduces a laddered question framework to improve patient understanding and manage inquiries.

Area of Science:

  • Nursing Practice
  • Clinical Communication
  • Patient Interviewing

Background:

  • Nurses regularly perform sensitive interviews during patient care.
  • These interviews are crucial for health history taking, complaint management, and problem exploration.

Purpose of the Study:

  • To explain key principles for conducting sensitive interviews effectively.
  • To highlight a laddered question framework for managing patient information gathering.

Main Methods:

  • Review of principles for sensitive interviewing.
  • Explanation of a laddered question framework.

Main Results:

  • Effective sensitive interviewing requires specific communication strategies.

Related Experiment Videos

  • A laddered question approach helps manage intrusive inquiries and enhance patient rapport.

    • Conclusions:

    • Adopting structured interviewing techniques like the laddered question framework can improve nurse-patient communication.
    • This approach supports deeper patient understanding and more effective care delivery.