[Characteristics of interpersonal skills of nurses: study with undergraduate nursing students]

This article has a quality and quantity-based approach, performed among nursing undergraduate students, whose objective was to identify features that constitute interpersonal competency, starting with a group laboratory, where data were collected at two points in time by means of a survey. The results have shown hard to perform characteristics obtained through practice, such as: resistance to stress, initiative, flexibility, and conflict resolution. The characteristics easily developed were: self-confidence, ability to listen, and ability to compete. We have reached the conclusion that those characteristics can and must be further explored over undergraduate studies as a means to strengthen nurses' managerial performance.