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When a child welfare client dies: an agency-centered perspective.
Nora Gustavsson1, Ann E MacEachron
1School of Social Work, College of Public Programs, Arizona State University, Tempe 85287-1802, USA.
Summary
Child welfare agencies can support workers facing client death by implementing agency-wide coping strategies. This involves supervisory and administrative levels to ensure well-being and performance during crises.
Area of Science:
- Child Welfare
- Social Work
- Trauma-Informed Care
Background:
- Client death is a rare but significant crisis for child welfare workers and agencies.
- The emotional toll on professionals necessitates robust support systems.
Purpose of the Study:
- To explore agency-level strategies for supporting child welfare workers during client death events.
- To identify multilayered steps from supervisory to administrative levels.
Main Methods:
- Agency-centered perspective.
- Exploration of supervisory and administrative support mechanisms.
Main Results:
- Agencies can build comprehensive support systems.
- Strategies involve multiple levels of agency structure.
Conclusions:
- Proactive, agency-wide support is crucial for worker well-being and performance.
- Addressing the impact of client death enhances resilience in child welfare services.