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Updated: Aug 19, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Strategies and innovations for successful quality improvement in behavioral health
1PacifiCare Behavioral Health, 5990 Sepulveda Blvd, Suite 400, Van Nuys, CA 91411, USA. christy.beaudin@phs.com
Abstract:
The success of any behavioral health organization depends on its ability to respond to demands from consumers, stakeholders, and accreditation and regulatory agencies, while maintaining effective and safe treatment. The authors provide a quality improvement strategy with exemplars from practice. Readers will appreciate how planning results in accountability and yielding measurable and meaningful outcomes.
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