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Eternal work place change: Chaplains' response.

Deborah R Damore1, John A O'Connor, Debby Hammons

  • 1Department of Family Medicine, McMaster University, Hamilton, ON, Canada. DeborahDamore@hotmail.com

Work (Reading, Mass.)
|August 26, 2004
PubMed
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This study details how a hospital chaplaincy service effectively supported staff during organizational change. It highlights the financial benefits and improved staff well-being through integrated chaplaincy care.

Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Clinical Chaplaincy

Background:

  • Hospitals face unique challenges during organizational change.
  • Staff support is crucial for maintaining organizational principles and well-being.
  • The role of hospital chaplains in supporting staff is often underutilized.

Purpose of the Study:

  • To explore a unique response to organizational change using a hospital chaplaincy service.
  • To highlight the corporate and staff benefits of integrating chaplains into hospital life.
  • To provide a model for fiscally efficient staff support during difficult times.

Main Methods:

  • A detailed chronological case study of the Chaplaincy Staff Support Service at Hamilton Health Sciences.
  • Analysis of methodologies used to integrate chaplaincy services.

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  • Evaluation of corporate and staff benefits.
  • Main Results:

    • The Chaplaincy Staff Support Service demonstrated a unique and effective response to organizational change.
    • Integration of chaplains provided significant corporate and staff benefits.
    • The service proved to be a fiscally efficient method for staff support.

    Conclusions:

    • Hospital chaplains' skills and roles can be effectively leveraged for staff support.
    • This model offers a cost-effective approach to upholding organizational values during change.
    • Integrating chaplaincy services enhances staff resilience and well-being in healthcare settings.