Managerial process: the reflective practitioner

Area of Science:

• Healthcare Administration
• Pharmacy Management
• Organizational Behavior

Background:

• Managerial success hinges on recognizing critical moments and applying reflective practice.
• This article chronicles a personal management journey within a public service hospital pharmacy setting.

Purpose of the Study:

• To assess the author's managerial style evolution using managerial process theory.
• To highlight the importance of a people-centered approach in management.
• To advocate for reflective practice in healthcare administration.

Main Methods:

• A qualitative, self-reflective case study approach.
• Application of managerial process theory to analyze personal management style.
• Documenting the transition from autocratic to a people-value-driven management philosophy.

Main Results:

• The author transitioned from an autocratic, micromanaging style to a leadership approach valuing employees.
• This shift fostered a supportive work environment, enhancing managerial effectiveness and motivation.
• The evolved management style positively impacted both people management and professional practice as a pharmacist.

Conclusions:

• Reflective practice is crucial for healthcare administrators to integrate technical expertise with interpersonal management skills.
• A people-centered management philosophy enhances effectiveness and job satisfaction.
• Continuous self-assessment and adaptation are vital for successful leadership in healthcare settings.