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Towards a new understanding of provider continuity
1Department of General Practice and Primary Care, University of Auckland, Auckland, NZ. s.buetow@auckland.ac.nz
Annals of Family Medicine
|October 28, 2004
Summary
Provider continuity needs a broader definition beyond just the same doctor. It should include consistent attendance by patients and caregivers for better healthcare knowledge and information exchange.
Area of Science:
- Healthcare delivery
- Patient-centered care
- Family medicine
Background:
- Current definition of provider continuity focuses solely on the clinician.
- Patients and informal caregivers are active co-providers in healthcare.
- Fragmentation in care attendance can impair patient knowledge and information exchange.
Purpose of the Study:
- To propose an expanded definition of provider continuity.
- To challenge the clinician-centered foundation of family medicine.
- To highlight implications for practice and research.
Main Methods:
- Conceptual analysis of provider continuity.
- Re-evaluation of existing definitions based on patient and caregiver roles.
- Discussion of implications for family medicine.
Main Results:
- Provider continuity requires consistent attendance by the same individuals (patient, caregiver, clinician) across healthcare encounters.
- The current definition is insufficient due to the active role of patients and caregivers.
- A revised definition emphasizes uninterrupted succession of attendees and clinicians/services.
Conclusions:
- Redefining provider continuity to include consistent patient and caregiver attendance is crucial.
- This reconceptualization impacts family medicine's values and language.
- The proposed change necessitates adjustments in healthcare practice and research methodologies.
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