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What CNAs taught us: lessons learned while teaching CNAs how to handle resident aggression
Director (Cincinnati, Ohio)
|November 16, 2004
Summary
This study trained 479 nursing assistants (CNAs) on managing resident aggression. CNAs shared valuable insights into their challenging work, lives, and experiences, enriching the training program.
Area of Science:
- Gerontology
- Nursing Education
- Healthcare Management
Background:
- Resident aggression is a significant challenge in nursing facilities.
- Certified Nursing Assistants (CNAs) are frontline caregivers.
- Effective training is crucial for managing challenging resident behaviors.
Purpose of the Study:
- To evaluate a training program for CNAs on managing resident aggression.
- To understand the experiences and perspectives of CNAs working in long-term care.
- To share practical insights gained from CNAs during the training process.
Main Methods:
- Conducted a series of 2-hour training programs.
- Involved 479 Certified Nursing Assistants (CNAs) across 25 nursing facilities.
- Presented 42 training sessions focused on resident aggression management.
Main Results:
- The training program provided a platform for CNAs to share their experiences.
- CNAs offered unique perspectives on their work, daily lives, and challenges.
- The interaction during training proved mutually beneficial, offering insights to both trainers and CNAs.
Conclusions:
- CNAs possess valuable, firsthand knowledge regarding resident aggression and caregiving.
- Training programs should incorporate opportunities for caregiver-led knowledge sharing.
- Understanding the CNA perspective is vital for improving elder care and staff support.