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Subjectively optimal delay in computer response to a user's voluntary action.
Hiroshi Nittono1, Koichi Shimizu, Tadao Hori
1Faculty of Integrated Arts and Sciences, Hiroshima University, Higashi-Hiroshima, Japan. nittono@hiroshima-u.ac.jp
Perceptual and Motor Skills
|January 15, 2005
Summary
Immediate computer responses are not always best. Research shows users prefer a moderate delay (100-200ms) between action and feedback for optimal comfort and sense of control.
Area of Science:
- Human-Computer Interaction
- Cognitive Psychology
- Perception Science
Background:
- The common assumption is that shorter computer response delays enhance user experience.
- Understanding user perception of response timing is crucial for interface design.
Purpose of the Study:
- To investigate the optimal delay between a user's action and computer feedback.
- To determine if immediate responses are always perceived as superior.
Main Methods:
- 16 university students participated in the study.
- Participants judged the timing of auditory or visual stimuli following a mouse click with delays ranging from 0 to 400 milliseconds.
- Category scaling and adjustment methods were employed to assess user comfort.
Main Results:
- Delays of 50ms or less were perceived as too fast for both auditory and visual stimuli.
- Delays of 200ms+ (auditory) and 300ms+ (visual) were perceived as too slow.
- The optimal delay, determined by the adjustment method, was between 100-200ms, with visual stimuli requiring a longer delay than auditory ones.
Conclusions:
- Immediate computer responses are not always optimal for user comfort.
- Introducing a moderate delay can improve the user's sense of control and overall experience.
- Optimal delay timing varies between auditory and visual feedback modalities.