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Evaluation of a counseling training program for nursing staff
Pilar Arranz1, Sara M Ulla, José L Ramos
1Section of Psychology, Service of Hematology and Hemotherapy, Hospital Universitario La Paz, Madrid, Spain.
Patient Education and Counseling
|January 18, 2005
Summary
A counseling training program significantly reduced perceived interaction difficulties for nursing staff. This training is expected to improve nurse interactions with patients and families, enhancing care quality.
Area of Science:
- Nursing Education
- Healthcare Communication
- Professional Development
Background:
- Nurses frequently encounter communication challenges with patients, families, and colleagues.
- Spanish nursing academic programs often lack sufficient focus on social interaction skills.
- Inadequate communication skills can negatively impact patient care and job satisfaction.
Purpose of the Study:
- To evaluate the effectiveness of an intensive counseling training program for nursing staff.
- To assess changes in perceived interaction difficulties among nurses at three time points: pre-training, post-training, and 2-month follow-up.
Main Methods:
- Implementation of an intensive counseling training program in a General University Hospital.
- Assessment of nurses' perceived interaction difficulties before, immediately after, and two months post-training.
Main Results:
- The counseling training program demonstrated a reduction in perceived interaction difficulties among nursing staff.
- Positive trends suggest improved interaction performance with patients and families post-training.
Conclusions:
- Counseling training is a valuable intervention for enhancing nursing staff's interaction skills.
- Such training can contribute to improved quality of care and potentially prevent professional burnout by boosting competence.