Victim and perpetrator accounts of interpersonal transgressions: self-serving or relationship-serving biases?

Two studies investigated perpetrator and victim biases in reported transgressions. Study 1 showed that in nonromantic relationships, perpetrators were more likely than victims to emphasize details that minimized their transgressions, whereas victims were more likely to exaggerate the severity of the event. Study 2 examined these perspective-related differences in romantic relationships and their relationship to forgiveness. Although victims were less likely than perpetrators to include features that minimized the event, they were no more likely to include features that magnified the event; individuals in highly satisfying relationships were less likely to exhibit self-serving biases than were individuals in less satisfying relationships. The data also were consistent with a causal sequence in which positive relationship quality led to more benign interpretations of a transgression, which in turn, promoted forgiveness.