Related Experiment Videos
Evaluating user interfaces in context: the ecological value of time-and-motion studies
1Telecom Australia Research Laboratories, 770 Blackburn Road, Clayton, Victoria 3168, Australia.
Applied Ergonomics
|April 1, 1992
Summary
A study of telephone operators identified user interface issues and revealed poor alignment between job demands and selection/training criteria. This systems analysis improved understanding of operator roles and workplace context.
Failed At:
2026-06-19T13:35:48.109294+00:00