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Updated: Aug 19, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Improving health outcomes through patient empowerment
Thomas L Powers1, Dawn Bendall
1Graduate School of Management, University of Alabama at Birmingham, Birmingham, AL 35494, USA. tpowers@uab.edu
Abstract:
The concept of empowerment can be successfully used in the healthcare industry to positively influence patient participation and compliance with their program of treatment. This paper examines the literature that has developed in the area and presents a model that incorporates patient empowerment into the healthcare delivery process. Managerial implications and directions for future research are also presented.
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