[Patient satisfaction after hospitalisation for surgery]

Area of Science:

• Healthcare research
• Patient experience studies
• Surgical outcomes analysis

Context:

• Investigating patient satisfaction following surgical hospitalization.
• Examining factors influencing treatment perception in a university hospital setting.
• Assessing patient experiences across multiple surgical departments.

Purpose:

• To identify predictors of treatment satisfaction after surgery.
• To determine the impact of patient-provider interactions on satisfaction.
• To understand factors affecting satisfaction with medical information received.

Summary:

• Quality of contact with nurses was the primary predictor of global treatment satisfaction, explaining half of the variance.
• Patient-provider interactions, particularly with nurses, strongly influenced satisfaction with information received.
• While patient characteristics played a minor role, medical staff skills are crucial for positive patient experiences.

Impact:

• Highlights the critical role of nursing care in patient satisfaction.
• Suggests that enhancing patient-caregiver relationships can improve surgical outcomes.
• Provides insights for healthcare providers to optimize patient communication strategies.