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Updated: Aug 18, 2026

Improving IV Insulin Administration in a Community Hospital
Published on: June 11, 2012
Patient adherence improves glycemic control
Mary K Rhee1, Wrenn Slocum2, David C Ziemer1
1The Division of Endocrinology and Metabolism, Department of Medicine, Emory University School of Medicine, Atlanta, Georgia (Drs Rhee, Ziemer, Cook, El-Kebbi, Gallina, Barnes, Phillips)
Insights
Improving type 2 diabetes management requires consistent appointment keeping and medication adherence. These factors significantly lower HbA1c levels, leading to better glycemic control and patient outcomes.
Area of Science:
- Diabetes Management
- Clinical Outcomes Research
- Patient Adherence Studies
Background:
- Type 2 diabetes is a chronic condition requiring ongoing management.
- Glycemic control, measured by HbA1c, is crucial for preventing diabetes complications.
- Patient adherence to appointments and medication regimens significantly impacts health outcomes.
Purpose of the Study:
- To evaluate the impact of appointment keeping on HbA1c levels in patients with type 2 diabetes.
- To assess the association between medication adherence and HbA1c control.
- To determine the independent contributions of appointment keeping and medication adherence to glycemic outcomes.
Main Methods:
- Retrospective analysis of 1560 patients with type 2 diabetes.
- Data collected from Grady Diabetes Clinic visits between 1991 and 2001.
- Appointment keeping quantified by number of attended visits; medication adherence by self-reported use.
Main Results:
- Higher appointment keeping correlated with lower HbA1c after 12 months (e.g., 7.6% vs 9.7%).
- Improved medication adherence was linked to reduced HbA1c levels (e.g., 7.8% with 76%-100% adherence).
- Multivariate analysis confirmed significant, independent benefits: 0.12% HbA1c reduction per kept appointment and 0.34% per adherence quartile.
Conclusions:
- Consistent appointment keeping and medication adherence significantly improve HbA1c levels.
- These adherence behaviors are critical, independent factors for enhancing glycemic control.
- Clinical strategies should prioritize and support patient adherence to appointments and prescribed medications.
Purpose:
The purpose of this study was to assess the influence of appointment keeping and medication adherence on HbA1c.
Methods:
A retrospective evaluation was performed in 1560 patients with type 2 diabetes who presented for a new visit to the Grady Diabetes Clinic between 1991 and 2001 and returned for a follow-up visit and HbA1c after 1 year of care. Appointment keeping was assessed by the number of scheduled intervening visits that were kept, and medication adherence was assessed by the percentage of visits in which self-reported diabetes medication use was as recommended at the preceding visit.
Results:
The patients had an average age of 55 years, body mass index (BMI) of 32 kg/m2, diabetes duration of 4.6 years, and baseline HbA1c of 9.1%. Ninety percent were African American, and 63% were female. Those who kept more intervening appointments had lower HbA1c levels after 12 months of care (7.6% with 6-7 intervening visits vs 9.7% with 0 intervening visits). Better medication adherence was also associated with lower HbA1c levels after 12 months of care (7.8% with 76%-100% adherence). After adjusting for age, gender, race, BMI, diabetes duration, and diabetes therapy in multivariate linear regression analysis, the benefits of appointment keeping and medication adherence remained significant and contributed independently; the HbA1c was 0.12% lower for every additional intervening appointment that was kept (P = .0001) and 0.34% lower for each quartile of better medication adherence (P = .0009).
Conclusion:
Keeping more appointments and taking diabetes medications as directed were associated with substantial improvements in HbA1c. Efforts to enhance glycemic outcomes should include emphasis on these simple but critically important aspects of patient adherence.
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