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Does instructor evaluation by students using a WEB-based questionnaire impact instructor performance?
Kemal Turhan1, Fusun Yaris, Esref Nural
1Department of Medical Education and Informatics, School of Medicine, Karadeniz Technical University, Trabzon, Turkey. kturhan@meds.ktu.edu.tr
Summary
Student feedback on instructor performance showed no significant overall improvement. While some instructors improved, many were noted for poor communication skills, impacting overall teaching quality.
Area of Science:
- Educational Assessment
- Higher Education Pedagogy
Background:
- Student feedback is crucial for evaluating educational quality.
- WEB-based questionnaires are effective tools for gathering student evaluations.
Purpose of the Study:
- To assess factors influencing student ratings of instructors.
- To determine the impact of student feedback on instructor teaching performance.
Main Methods:
- Utilized a WEB-based questionnaire with sections on containment, presentation, measurement, and communication skills.
- Students ranked instructors on a 1-5 scale across four areas.
- Collected data from 468 students evaluating 146 instructors in 2002 and 360 students evaluating 144 instructors in 2003.
Main Results:
- Mean instructor scores remained stable between 2002 (3.64) and 2003 (3.65).
- No statistically significant differences in scores were found based on instructor titles.
- 80% of students identified communication problems, with low scores often linked to poor communication skills.
Conclusions:
- Overall mean student evaluation scores showed no significant improvement year-over-year.
- Only 16.4% of instructors experienced positive changes in their evaluation scores in the second year.