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Updated: Aug 14, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Striving for excellence through quality improvement
Abstract:
Numerous factors are affecting health care services today, including increased consumer awareness; growth of medical technology; rising costs and an unpredictable financial market; a continued shortage of health care professionals, especially nurses; and a shift of many services from inpatient to outpatient settings. As a result, American health care is undergoing rapid change. This article explores how one management concept--quality improvement--can help foster innovative, effective, and efficient change in today's health care organizations.
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