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The intragroup conflict scale: development and psychometric properties.
1East Carolina University Greenville, NC, USA. coxk@mail.ecu.edu
Journal of Nursing Measurement
|August 12, 2005
Summary
A new Intragroup Conflict Scale helps assess workplace conflict in healthcare. This reliable and valid tool measures conflict perceptions, behaviors, and emotions, aiding organizational understanding.
Area of Science:
- Organizational Psychology
- Healthcare Management
Background:
- Healthcare managers spend significant time on conflict resolution.
- A validated measure for intragroup conflict is essential for assessing work environments.
Purpose of the Study:
- To develop and validate the Intragroup Conflict Scale.
- To measure views of conflict, perceptions of behavior, and affective states within healthcare teams.
Main Methods:
- Pilot testing with 184 staff nurses.
- A subsequent study with 141 nursing unit staff.
- Merged data (n=325) analyzed using Principal Component Analysis (PCA) with varimax rotation.
Main Results:
- Three factors extracted, explaining 69.2% of variance: opposition/negative emotion, trust/expression, and views of conflict.
- High factor loadings (.60-.88) and strong reliability (Cronbach's alpha .79-.89).
- Correlations with existing scales supported construct validity.
Conclusions:
- The Intragroup Conflict Scale demonstrates reliability and validity.
- The scale offers potential for understanding intragroup conflict in organizations.
- Further evaluation is warranted for the new Intragroup Conflict Scale.