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Issues And Trends In Healthcare Delivery System01:29

Issues And Trends In Healthcare Delivery System

The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Emotional structure and commitment: implications for health care management.

John Humphreys1, Bill Brunsen, Dale Davis

  • 1College of Business, Eastern New Mexico University, Portales, New Mexico, USA.

Journal of Health Organization and Management
|August 27, 2005
PubMed
Summary

Emotional intelligence and coping ability are linked to organizational commitment in healthcare workers. High emotional intelligence enhances the positive impact of coping skills on commitment, aiding retention in demanding roles.

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Last Updated: Jun 28, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Human Resources

Background:

  • Direct healthcare workers operate in emotionally demanding environments.
  • High turnover rates are a significant challenge in many healthcare fields.
  • Understanding factors influencing employee commitment is crucial for retention.

Purpose of the Study:

  • To investigate the relationship between emotional intelligence, emotional coping ability, and organizational commitment among direct healthcare workers.
  • To explore the moderating role of emotional intelligence in the association between coping ability and commitment.

Main Methods:

  • 105 direct healthcare workers completed self-report surveys.
  • Measures included emotional intelligence, emotional coping ability, and affective organizational commitment.
  • Data were analyzed using Pearson Product Moment Correlation and independent sample t tests.

Main Results:

  • Significant positive correlations were found between emotional intelligence, emotional coping ability, and organizational commitment.
  • Emotional intelligence moderated the relationship between coping ability and commitment.
  • Higher commitment was observed in workers with high emotional coping abilities when emotional intelligence was also high.

Conclusions:

  • Emotional intelligence and coping ability may serve as predictive indicators for success in healthcare settings.
  • Interpersonal emotional dynamics are critical in emotionally charged healthcare environments.
  • Findings can inform strategies to address healthcare workforce shortages and attrition.