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Work-related violence policy: a process evaluation.

Mary J Findorff1, Patricia M McGovern, Sharon Sinclair

  • 1Fall Evaluation and Prevention Program, School of Nursing, University of Minnesota, Minneapolis, MN, USA.

AAOHN Journal : Official Journal of the American Association of Occupational Health Nurses
|August 27, 2005
PubMed
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Workplace violence is prevalent, with nearly half of employees experiencing non-physical incidents. While aware of policies, few reported violence or sought resources, impacting well-being and productivity.

Area of Science:

  • Occupational Health
  • Healthcare Management
  • Workplace Safety

Background:

  • Workplace violence is a significant concern in healthcare settings.
  • Understanding employee experiences and policy awareness is crucial for effective prevention.

Purpose of the Study:

  • To evaluate employee knowledge of a violence prevention policy.
  • To assess employee experiences with workplace violence (physical and non-physical).
  • To examine the association between violence, symptoms, and productivity losses.

Main Methods:

  • Cross-sectional study design.
  • Data collected via mailed questionnaires and internal databases from a healthcare organization's employees.
  • Random sampling of current and former employees.

Related Experiment Videos

Main Results:

  • 7% of employees reported physical workplace violence; nearly 50% reported non-physical violence.
  • Most employees knew the violence prevention policy.
  • Few employees reported incidents or utilized organizational resources post-violence.
  • Both physical and non-physical violence were linked to employee symptoms and productivity loss.

Conclusions:

  • Process evaluations effectively assess violence policy utilization.
  • Findings highlight a gap between policy awareness and its application in reporting and resource utilization.
  • Organizations can use evaluation data for targeted programmatic improvements to address workplace violence.