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Related Experiment Videos

Health care interpreters: A physiotherapy perspective.

Teresa S Lee1, Gwenda Lansbury, Gerard Sullivan

  • 1School of Physiotherapy, The University of Sydney, Lidcombe. tlee8503@mail.usyd.edu.au

The Australian Journal of Physiotherapy
|September 3, 2005
PubMed
Summary

Physiotherapists often distrust health care interpreters, hindering communication for non-English speakers. This can lead to legal issues regarding informed consent and treatment warnings.

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Area of Science:

  • Healthcare communication
  • Allied health professions
  • Medical sociology

Background:

  • Effective communication is crucial in healthcare, especially for non-English speakers.
  • New South Wales Health mandates the use of health care interpreters for clients with limited English proficiency.
  • Barriers to communication can negatively impact patient care and outcomes.

Purpose of the Study:

  • To investigate physiotherapists' attitudes towards health care interpreters and their services.
  • To identify factors influencing physiotherapists' collaboration with interpreters.
  • To highlight the implications of non-collaboration for patient care and legal compliance.

Main Methods:

  • Qualitative study involving interviews and observations.

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  • Conducted in three hospital settings.
  • Six physiotherapists participated in the study.

    • Main Results:

    • Physiotherapists did not consistently utilize health care interpreters for all eligible clients.
    • A prevalent negative attitude towards the interpreter service was observed among physiotherapists.
    • Key themes included suspicion of interpreters, time constraints, and perceived service costs.

    Conclusions:

    • Physiotherapists' reluctance to use interpreters poses a risk to effective patient communication.
    • Failure to use interpreters may lead to legal challenges concerning treatment consent and warnings.
    • Addressing physiotherapists' negative attitudes and logistical concerns is essential for improving interpreter service utilization.