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A short computer anxiety scale.

David Lester¹, Bijou Yang, Simon James

¹Psychology Program, The Richard Stockton College of New Jersey, Jimmie Leeds Road, Pomona, NJ 08240-0195, USA.

Perceptual and Motor Skills

|September 15, 2005

Summary

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A brief, 6-item computer anxiety scale was developed. It demonstrated strong reliability and validity in American and English participants, making it useful for surveys.

Area of Science:

Psychology
Human-Computer Interaction
Educational Technology

Background:

Computer anxiety is a significant factor affecting technology adoption and user experience.
Existing measures of computer anxiety may be too lengthy for certain research contexts.

Purpose of the Study:

To develop and validate a concise, 6-item measure for assessing computer anxiety.
To provide a brief yet reliable tool for computer anxiety assessment in survey research.

Main Methods:

Development of a 6-item questionnaire targeting computer anxiety.
Reliability and validity testing of the measure using American and English samples.

Main Results:

The 6-item computer anxiety scale exhibited good internal consistency and test-retest reliability.

Related Experiment Videos

The measure demonstrated satisfactory validity, confirming its ability to accurately assess computer anxiety.

The findings were consistent across both American and English participant groups.

Conclusions:

The newly developed 6-item measure is a reliable and valid instrument for assessing computer anxiety.
This brief scale is suitable for use in survey research where a short measure of computer anxiety is required.
The scale's cross-cultural applicability in American and English samples enhances its utility in international research.