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Systems thinking: what business modeling can do for public health
Warren Williams1, David Lyalin, Phyllis A Wingo
1National Immunization Program, Centers for Disease Control and Prevention, Atlanta, Georgia, USA. wxw4@cdc.gov
Abstract:
Today's public health programs are complex business systems with multiple levels of collaborating federal, state, and local entities. The use of proven systems engineering modeling techniques to analyze, align, and streamline public health operations is in the beginning stages. The authors review the initial business modeling efforts in immunization and cancer registries and present a case to broadly apply business modeling approaches to analyze and improve public health processes.
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