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Development and validation of the uncivil workplace behavior questionnaire.

Roberta J Martin1, Donald W Hine1

  • 1School of Psychology.

Journal of Occupational Health Psychology
|October 27, 2005
PubMed
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This study introduces the Uncivil Workplace Behavior Questionnaire (UWBQ) to measure workplace incivility. The UWBQ demonstrates strong psychometric properties and a reliable four-factor structure for assessing employee mistreatment.

Area of Science:

  • Organizational Psychology
  • Occupational Health Psychology
  • Industrial-Organizational Psychology

Background:

  • Workplace incivility is a prevalent issue impacting employee well-being and organizational functioning.
  • Existing measures of workplace incivility may lack comprehensive psychometric validation or specific factor structures.
  • There is a need for a validated instrument to accurately assess various dimensions of uncivil behavior in the workplace.

Purpose of the Study:

  • To develop and validate a new, psychometrically sound measure of workplace incivility, the Uncivil Workplace Behavior Questionnaire (UWBQ).
  • To identify and confirm the underlying factor structure of workplace incivility.
  • To assess the convergent, divergent, and concurrent validity of the new measure.

Main Methods:

Related Experiment Videos

  • Development of the Uncivil Workplace Behavior Questionnaire (UWBQ).
  • Principal axis factoring was used to explore the factor structure with 368 Australian adult employees across 5 samples.
  • Confirmatory factor analysis, correlation, and regression analyses were employed to validate the UWBQ's psychometric properties.

Main Results:

  • Principal axis factoring identified a robust four-factor structure for the UWBQ: Hostility, Privacy Invasion, Exclusionary Behavior, and Gossiping.
  • All four factors demonstrated high internal consistency.
  • Confirmatory factor analysis supported the four-factor structure, and the UWBQ subscales showed sound convergent, divergent, and concurrent validity.

Conclusions:

  • The Uncivil Workplace Behavior Questionnaire (UWBQ) is a reliable and valid instrument for measuring workplace incivility.
  • The UWBQ provides a nuanced assessment of incivility through its four distinct factors.
  • This new measure offers a valuable tool for researchers and practitioners investigating workplace mistreatment and its consequences.