Communicating with parents of premature infants: who is the informant?
W J Kowalski1, K H Leef, A Mackley
1Department of Neonatology, Lehigh Valley Hospital, Allentown, PA 18105, USA. Wendy_J.Kowalski@lvh.com
Insights
Neonatal intensive care unit (NICU) parents find nurses to be the most helpful information source, despite satisfactory communication from neonatologists. Nurses provided the most detailed explanations and updates on their infant
Area of Science:
- Neonatal care
- Parental education
- Healthcare communication
Background:
- Parents of infants in the neonatal intensive care unit (NICU) require clear and consistent information.
- Understanding parental information needs is crucial for improving NICU care and support.
Purpose of the Study:
- To identify the most helpful information sources for parents with infants in the NICU.
- To determine who provides information to NICU parents.
- To understand parental expectations regarding information acquisition.
Main Methods:
- A 19-item questionnaire was administered to parents of infants born at 32 weeks gestation or younger.
- Data was collected prior to infant discharge from the NICU.
Main Results:
- Nearly all parents (96%) felt the medical team provided necessary information.
- Most parents (91%) reported good communication from the neonatologist.
- Nurses were identified as the primary source for explanations, best information, and updates on infant condition (P<0.01).
Conclusions:
- While neonatologists offer satisfactory parent education, nurses are the preferred and primary source of information for NICU parents.
- This highlights the critical role of nursing staff in supporting families during NICU stays.
Objectives:
To determine what sources of information are most helpful for neonatal intensive care unit (NICU) parents, who provides NICU parents with the information, and also what expectations parents have regarding obtaining information.
Study Design:
A 19-item questionnaire was given to the parents of infants 32 weeks or younger prior to discharge from the NICU.
Results:
Out of the 101 parents who consented, almost all of the parents (96%) felt that 'the medical team gave them the information they needed about their baby' and that the 'neonatologist did a good job of communicating' with them (91%). However, the nurse was chosen as 'the person who spent the most time explaining the baby's condition, 'the best source of information,' and the person who told them 'about important changes in their baby's condition' (P<0.01).
Conclusion:
Although the neonatologist's role in parent education is satisfactory, the parents identified the nurses as the primary source of information.
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