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Healing during physician-patient consultation
Waris Qidwai1, Syed Sohail Ali, Semi Ayub
1Department of Family Medicine, The Aga Khan University, Karachi 74800. waris@akunetorg
Journal of the College of Physicians and Surgeons--Pakistan : JCPSP
|November 23, 2005
Summary
Patients perceive physician-patient consultations as having healing properties. Key factors enhancing this healing include physician competence, attention, and demeanor, while negative behaviors hinder it.
Area of Science:
- Medical Sociology
- Patient Experience Research
- Healthcare Communication
Background:
- The physician-patient relationship is central to healthcare delivery.
- Understanding patient perceptions of healing within consultations is crucial for improving healthcare outcomes.
Purpose of the Study:
- To investigate patient perceptions of healing during physician-patient consultations.
- To identify factors that contribute to or detract from the perceived healing potential of medical encounters.
Main Methods:
- A questionnaire-based survey was conducted.
- 111 patients from a Family Practice Center in Karachi, Pakistan, participated.
- Data included demographics and specific questions on perceived healing in consultations.
Main Results:
- 89% of patients believed consultations have healing properties.
- Physician competence (30%), individual attention (29%), and a calm attitude (11%) were key healing factors.
- Unhelpful behavior (37%) and incorrect diagnosis (14%) diminished healing.
Conclusions:
- A majority of patients view physician-patient consultations as inherently healing.
- Physicians should focus on enhancing their role as healers during patient interactions.
- Improving physician communication and attitude can significantly boost perceived healing.