Constructing and testing a model of trustworthiness, trust behavior and organizational identification

Area of Science:

• Nursing Management
• Organizational Behavior
• Psychology

Background:

• Organizational identification is crucial for staff nurses.
• Understanding the factors influencing organizational identification is essential for healthcare management.
• Trustworthiness and trust behavior are key components in workplace relationships.

Purpose of the Study:

• To construct and test a model of the relationships among trustworthiness, trust behavior, and organizational identification among staff nurses in Taiwan.
• To identify the mediating role of trust behavior in the relationship between trustworthiness and organizational identification.

Main Methods:

• A quantitative study involving 195 staff nurses in Taiwan.
• Anonymous questionnaires collected data on perceived superiors' trustworthiness, staff nurses' trust behavior, and organizational identification.
• Structural Equation Modeling (SEM) using LISREL (Linear Structural Relations) analysis was employed to test the proposed model.

Main Results:

• The initial model was adjusted by removing 'benevolence' due to excessive residual values.
• The adjusted model demonstrated a good fit, indicating its validity.
• Trust behavior was confirmed to act as a significant mediator between trustworthiness and organizational identification.

Conclusions:

• Trustworthiness positively influences organizational identification through the mediating effect of trust behavior among staff nurses.
• The findings provide a valuable reference for training supervisory personnel to enhance staff nurses' organizational identification.
• This study establishes a foundational model for understanding trust dynamics and their impact on organizational commitment in nursing.