Internet case management: finding information on the World Wide Web

In conclusion, the World Wide Web offers an incredible variety of resources, many of which are available free of charge. To begin accessing these resources, one must first become comfortable with using browser software. Once this is done, master the basics of searching. Keep in mind that for a search to be efficient, you should have a clear understanding of why you are doing the search, the basis of a Purpose-Focus-Assessment analysis. With this information in hand, you can dive in, using methods that range from broad and general--such as brute force--to highly focused and specific literature searching. Remember that although the most effective searches are those that are tailored to the situation at hand, all searching on the Internet requires persistence, tenacity, and a good dose of creative thinking!