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Published on: October 17, 2019
Organizational citizenship behavior and performance evaluations: exploring the impact of task interdependence
Daniel G Bachrach1, Benjamin C Powell, Elliot Bendoly
1Department of Management, University of Alabama, Tuscaloosa, AL 35487-0225, USA. dbachrac@cba.ua.edu
Abstract:
The influence of task interdependence on the importance attributed to organizational citizenship behavior (OCB) in evaluations of employee performance was investigated in 3 studies. In Study 1,238 undergraduates were exposed to a task interdependence manipulation and a unit-level performance manipulation and provided citizenship ratings. In Study 2,148 master of business administration students were exposed to a task interdependence manipulation and then rated the importance of OCB in their evaluations of employee performance. In Study 3,130 managers rated the task interdependence in their unit of principal responsibility and the importance of OCB in their overall evaluations of employee performance. The results suggest task interdependence may affect the importance attributed to OCB by evaluators. Implications of these results are explored.
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