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Knowledge barriers to PACS adoption and implementation in hospitals.
Guy Paré1, Marie-Claude Trudel
1Canada Research Chair in Information Technology in Health Care, HEC Montréal, 3000 Côte-Ste-Catherine Road, Montréal, Que., Canada H3T 2A7. guy.pare@hec.ca
International Journal of Medical Informatics
|February 16, 2006
Summary
Successful Picture Archiving and Communication Systems (PACS) implementation requires a holistic strategy. Addressing organizational and human factors alongside technical aspects from the outset is crucial for widespread adoption.
Area of Science:
- Health Informatics
- Information Systems Management
- Organizational Behavior
Background:
- Drawing on diffusion of innovations and innovation barrier theories.
- Understanding challenges in implementing new technologies within healthcare settings.
Purpose of the Study:
- To understand challenges in Picture Archiving and Communication Systems (PACS) implementations in hospitals.
- To identify strategies for successful PACS adoption and integration.
Main Methods:
- Case study analysis of PACS adoption and implementation processes.
- Examination of two Canadian hospital implementations.
Main Results:
- PACS deployment is an organizational transformation, not just a technology rollout.
- Technological complexity should not overshadow organizational and behavioral challenges.
- Addressing these challenges early ensures participant commitment.
Conclusions:
- A proactive implementation strategy is vital for PACS success.
- Consider technical, economic, organizational, and human factors from the project's inception.
- Early and comprehensive planning maximizes the likelihood of successful PACS integration.