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Maintaining interpersonal and organizational relations through electronic mail by men and women
1Department of Communication Studies, Christopher Newport University, 25, Commonwealth Hall, Newport News, VA 23606-2998, USA.
Abstract:
E-mail is used to maintain two primary human relationships, interaction between individuals and preserving relationships with organizations. 278 participants from a medium-size university in the southwest completed two measures developed to assess the quantity of e-mail used to maintain interpersonal and organizational relationships. Analysis indicated that men (M = 5.8, SD = 2.7) and women (M = 6.6, SD = 2.5) significantly differed in frequency of e-mail used to maintain interpersonal relationships, but not in reference to organizational maintenance.
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