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Building IT capability in health-care organizations
1Health Management and Informatics, School of Medicine, University of Missouri, Columbia, MO 65211, USA. KhatriN@health.missouri.edu
Health Services Management Research
|April 29, 2006
Summary
Healthcare organizations often fail to leverage technology effectively. Developing internal information technology (IT) capabilities is crucial for integrating systems and achieving organizational goals.
Area of Science:
- Health Informatics
- Information Systems Management
- Organizational Theory
Background:
- Healthcare organizations lag behind other industries in effectively utilizing computer technology.
- Investments often focus on IT components (hardware, software) rather than IT capabilities, leading to underutilization.
- Fragmented IT vendor markets and closed systems hinder seamless integration and data sharing.
Purpose of the Study:
- To propose a comprehensive conception of information technology (IT) capability for healthcare organizations.
- To address the challenges of ineffective IT investments in the healthcare sector.
- To provide a remedy for the prevalent issues surrounding IT adoption in healthcare.
Main Methods:
- Grounded in the resource-based theory of the firm.
- Conceptual development of IT capability.
- Analysis of IT investment strategies in healthcare.
Main Results:
- Healthcare organizations often acquire IT components without understanding their strategic application.
- Lack of internal IT capabilities results in siloed information and inability to integrate systems.
- Reliance on fragmented vendor markets with closed architectures exacerbates integration problems.
Conclusions:
- Developing robust internal IT capabilities is essential for healthcare organizations.
- Seamless integration of clinical and business IT systems can be achieved through enhanced IT capabilities.
- A resource-based view offers a framework for understanding and building effective IT capabilities in healthcare.
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