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Long-term care information systems: an overview of the selection process
Eun-Shim Nahm1, Mary Etta Mills, Barbara Feege
1University of Maryland School of Nursing, Baltimore 21201, USA.
Selecting a long-term care information system is crucial for quality care and business success within managed care. This process requires an interdisciplinary approach, following the Systems Developmental Life Cycle for optimal outcomes.
Area of Science:
- Health Informatics
- Information Systems Management
- Long-Term Care Administration
Background:
- The current healthcare landscape, particularly Medicare Prospective Payment System (PPS) and managed care, necessitates efficient information systems in long-term care facilities.
- Long-term care information systems are critical for maintaining high-quality patient care and ensuring organizational viability in a competitive market.
Purpose of the Study:
- To emphasize the importance of a structured system selection process for long-term care information systems.
- To outline a systematic approach for selecting and implementing information systems in long-term care settings.
Main Methods:
- The study models the system selection process using the Systems Developmental Life Cycle (SDLC).
- Key SDLC phases include: problem/opportunity/objective identification, information requirements determination, system needs analysis, system design, and software development/documentation.
Main Results:
- A structured, interdisciplinary approach to system selection is vital for successful implementation.
- Adherence to the SDLC framework ensures all critical aspects of system acquisition are addressed.
Conclusions:
- Effective long-term care information system selection is a strategic imperative for quality care delivery and business sustainability.
- The SDLC provides a robust framework for managing the complexities of information system selection in long-term care.
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