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Persuasive email messages for patient communication
Muhammad Walji1, Kathy Johnson-Throop, Todd Johnson
1School of Health Information Sciences, The University of Texas Health ScienceCenter at Houston, TX, USA.
Understanding how email content influences patient health decisions is key to improving healthcare. This study proposes a model to explore how patients process persuasive health messages sent via email.
Area of Science:
- Health Communication
- Behavioral Science
- Health Informatics
Background:
- Improving patient health decisions can reduce healthcare costs.
- Email is a widely accessible communication channel for patient interventions.
- Limited understanding exists on how email content influences health choices.
Purpose of the Study:
- To propose a model for understanding patient processing of persuasive email messages.
- To identify factors influencing health-related decisions made via email.
Main Methods:
- Developing a theoretical model for persuasive message processing.
- Analyzing potential patient responses to email interventions.
Main Results:
- The proposed model offers a framework to study email's impact on health decisions.
- Identifies key elements for designing effective patient-directed health emails.
Conclusions:
- Email interventions hold potential for improving patient decision-making.
- Further research is needed to validate the proposed model and optimize email strategies.
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