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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning

Published on: August 29, 2025

Using SERVQUAL and Kano research techniques in a patient service quality survey

Konstantinos Christoglou1, Chris Vassiliadis, Ioakim Sigalas

  • 1Katerini General Hospital.

World Hospitals and Health Services : the Official Journal of the International Hospital Federation
|August 12, 2006
PubMed

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