Scoping workplace aggression in nursing: findings from an Australian study

Area of Science:

• Nursing
• Public Health
• Occupational Health and Safety

Background:

• Growing international concern regarding the rise in occupational violence against nurses.
• Increased drug use and associated patient behaviors contribute to workplace aggression.
• Limited comprehensive data available on the prevalence of occupational violence in nursing.

Purpose of the Study:

• To investigate the prevalence and nature of workplace aggression experienced by nurses in Tasmania, Australia.
• To identify the sources and impact of aggression on nurses and their work environment.

Main Methods:

• A specially designed questionnaire was distributed to all registered nurses in Tasmania (n=6326).
• 2407 usable questionnaires were returned, resulting in a response rate of 38%.
• Data collected in November/December 2002.

Main Results:

• A majority of nurses (63.5%) reported experiencing verbal or physical aggression in the four weeks prior to the survey.
• Patients, clients, or their visitors were the primary perpetrators, followed by medical and nursing colleagues.
• Aggression negatively affected nurses' distress, job satisfaction, productivity, and likelihood of making errors.

Conclusions:

• High levels of workplace aggression are prevalent in nursing, particularly in specific 'hot spots'.
• Further research is needed to identify factors contributing to aggression in these environments.
• Managerial intervention is crucial to address aggression and prevent attrition from the nursing profession.