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Assistive technology--behaviourally assisted.

S Benton1, B Manning

  • 1Business Psychology Centre, Department of Psychology, University of Westminster. bentons@wmin.ac.uk

Studies in Health Technology and Informatics
|November 11, 2006
PubMed
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This study identifies crucial change management needs for successful public sector technology projects, particularly for introducing Assistive Technology. It applies clinical psychology methods to overcome resistance and ensure benefits realization.

Area of Science:

  • Health Informatics
  • Organizational Psychology
  • Public Administration

Background:

  • Technology-led initiatives in the public sector frequently encounter significant challenges.
  • Successful implementation of Assistive Technology requires careful planning and management.
  • Understanding and addressing resistance to change is critical for project success.

Purpose of the Study:

  • To identify essential change management requirements for public sector technology introductions.
  • To develop a change process model for implementing Assistive Technology.
  • To leverage clinical psychology principles for managing behavioral change and benefits realization.

Main Methods:

  • Review of common pitfalls in public sector technology projects.

Related Experiment Videos

  • Adaptation of clinical psychology techniques for assessing resistance to behavioral change.
  • Application of a change process model to benefits realization.

    • Main Results:

    • Key change management requirements were identified to mitigate common project failures.
    • A structured approach, informed by behavioral science, was developed for managing technology adoption.
    • The proposed methods aim to improve the successful realization of benefits from technological investments.

    Conclusions:

    • Effective change management is paramount for the successful integration of Assistive Technology in the public sector.
    • Utilizing psychological frameworks can enhance the management of resistance and improve project outcomes.
    • This approach provides a pathway to more successful technology-led transformations in public services.