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Consumer input into standards revision: changing practice.

G Beal1, A Chan, S Chapman

  • 1g.beal@sympatico.ca

Journal of Psychiatric and Mental Health Nursing
|January 25, 2007
PubMed
Summary
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Consumers collaborated on revising Canadian psychiatric nursing standards, providing valuable insights into practice domains. Their feedback highlighted areas of satisfaction and dissatisfaction, influencing the updated standards and practitioners.

Area of Science:

  • Nursing Quality Improvement
  • Mental Health Services Research
  • Consumer Engagement in Healthcare Standards

Background:

  • The Canadian Standards for Psychiatric-Mental Health Nursing, first published in 1995, underwent revision as part of quality improvement efforts.
  • Previous revisions did not incorporate direct input from mental health service consumers.

Purpose of the Study:

  • To integrate consumer perspectives into the revision process of the Canadian Standards for Psychiatric-Mental Health Nursing.
  • To illustrate the process and impact of consumer collaboration on the standards and involved practitioners.

Main Methods:

  • Thirty-one mental health service consumers from across Canada participated in focus groups.
  • Consumers provided feedback on practice domains outlined in the existing standards document.

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Main Results:

  • Consumer input provided unique perspectives on areas of satisfaction and dissatisfaction with current psychiatric-mental health nursing practices.
  • This feedback directly informed the committee's decisions during the standards revision process.

Conclusions:

  • Consumer collaboration is a vital component in refining healthcare standards to better reflect user experiences.
  • The integration of consumer insights influenced the revised standards and impacted the practitioners involved in psychiatric-mental health nursing.