Engaging health care workers in improving their work environment
Louise Hamelin Brabant1, Mélanie Lavoie-Tremblay, Chantal Viens
1Université Laval, Laval, Canada. louise.hamelin@fsi.ulaval.ca
Journal of Nursing Management
|March 16, 2007
Summary
Healthcare workers
Area of Science:
- Healthcare Management
- Organizational Psychology
- Public Health Policy
Background:
- Quebec's health network implemented large-scale organizational changes.
- These reforms aimed to enhance the quality of healthcare services for the population.
Purpose of the Study:
- To explore healthcare workers' perceptions of a participatory approach to reorganizing care and work.
- The goal was to foster an optimal work environment.
Main Methods:
- A qualitative research design utilizing interviews.
- Involved 20 participants from two pilot units engaged in the participatory approach.
Main Results:
- Analysis revealed four key perspectives: legitimacy of change, commitment/resistance, tangible daily improvements, and success factors of the participatory approach.
- Worker engagement and observable changes were central themes.
Conclusions:
- Strong management support and leadership were crucial.
- The participatory approach itself was identified as a significant factor contributing to project success.
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