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Published on: February 16, 2011
Improving quality at the point of service
Charles Smith1, Tom Akiva, Dominique Arrieux
1High/Scope Educational Research Foundation, USA.
This study presents a framework for youth program quality, focusing on safety, support, interaction, and engagement for early adolescents. It introduces tools for intentional program development and assessment to foster accountability.
Area of Science:
- Adolescent Development
- Program Quality Assessment
- Youth Engagement Strategies
Background:
- Youth programs require quality constructs for effective practice.
- Practitioners need tools to design age-appropriate offerings for early adolescents.
- Middle years youth have specific developmental needs impacting program design.
Purpose of the Study:
- To present a research-based construct of youth program quality.
- To introduce practical tools for enhancing program quality for early adolescents.
- To guide the creation of intentional and accountable youth programs.
Main Methods:
- Development of a youth program quality construct (safety, support, interaction, engagement).
- Introduction of point-of-service quality focusing idea.
- Utilization of observational assessment technology.
Main Results:
- The construct differentiates key aspects of youth program quality.
- Tools facilitate intentional program design for early adolescents.
- Methods support the creation of program-wide accountability cultures.
Conclusions:
- A structured approach to youth program quality is essential.
- Point-of-service quality and observational assessment are effective tools.
- Intentionality and accountability can be fostered across all program levels.
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